Guest service
Give the front desk one place to get the day moving
Handle arrivals, changes, payments, waivers, tickets, walk-ups, and guest questions without searching across disconnected systems.
The whole guest context
See what was booked, paid, signed, changed, and communicated before taking the next action.
- Booking and participant details
- Payment and waiver readiness
- Guest communication history
Serve walk-ups without creating another system
Keep onsite sales connected to inventory and reporting.
- Staff-assisted POS with promo codes and gift cards
- Self-service kiosk
- Receipts, shifts, and payment records
How it works
Where to start
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01
Open today's operation
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02
Find the guest or sale
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03
Resolve the next action
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04
Keep the record connected
Questions before launch
Straight answers before you decide.
Can TicketOpus start with one workflow?
Yes. The platform is designed so an operator can begin with direct booking or another priority workflow and add connected capabilities as the operation matures.
Does TicketOpus support an existing website?
Yes. Add the booking widget to your current site, or build a new site with the TicketOpus website builder.
How should we evaluate a migration?
Start with future bookings, catalog and schedules, customer records, payments and balances, integrations, domains, reporting, and the staff workflows that must work on launch day.
Are all integrations live today?
No. Stripe payments, the External API, webhooks, and SCIM directory sync are live. QuickBooks, Xero, OTA marketplaces, and Google Things to Do are not connected yet, so check with us about any connection your launch depends on.